In order to improve the content and usability of this website, NOBEL Computer Systems, Inc. (“NOBEL”) automatically collects several categories of information from users. This information includes the following:
1. The apparent Internet Protocol ("IP") address of your Internet Service Provider ("ISP") and/or your computer, if your computer has an IP address assigned directly to it.1
2. The apparent Fully Qualified Domain Name ("Domain Name") of your Internet Service Provider ("ISP") and/or your computer, if your computer has a domain name assigned directly to it.2
3. The type of browser (such as, for example Internet Explorer, Opera, Firefox, Chrome, etc.) used and the operating system resident on a user's computer.
4. The date and time a user visited the site.
5. The web pages accessed at the site, as well as any applications used and forms data.
6. The Uniform Resource Locator ("URL") of the site which a user visited prior to gpm311.com (if detectable), if such user did not connect directly to gpm311.com, or use it as a homepage or "Portal
NOBEL uses this information to identify site performance needs; to ensure compatibility with the technology used by gpm311.com's visitors, and to generally add and improve services offered on gpm311.com. In order to accomplish those goals, from time to time, NOBEL may conduct statistical analysis of the data it collects.
NOBEL does not collect data for commercial or marketing purposes,3 and NOBEL does not sell, exchange or otherwise distribute the data collected by gpm311.com for commercial or marketing purposes.
During a session on gpm311.com, a user may affirmatively submit information to NOBEL by, among other means, electronic mail ("e-mail"), by filling in and submitting an on-line form, or by electing to personalize gpm311.com and use it as a customized portal. Such affirmatively submitted information is stored in a secure environment, and may be used by NOBEL. NOBEL does not rent or sell personally identifiable information (i.e., information such as name, address, phone number, e-mail, etc., that identifies a user as a particular person), nor would NOBEL exchange or trade such information with third-parties without a user's explicit permission. NOBEL does not disclose credit card or other personally identifiable financial information other than as necessary to complete a credit card or other financial transaction, or upon explicit permission from the applicable user. All such use by NOBEL of financial information shall be subject to the section of this policy on financial issues, set forth below. If a gpm311.com user has elected not to receive further information from NOBEL, gpm311.com will not send such information. If a gpm311.com user has elected to receive further communication from NOBEL, gpm311.com will only send information in categories that have been authorized. If gpm311.com sends electronic mail ("e-mail") to a user, such e-mail is NOT confidential,4 and is identical in nature to that information generally available to the public and news media.
In certain instances, a user may have the opportunity to receive or create a password to access or submit personally identifiable information. One should not divulge a password to anyone, and NOBEL will never ask a user for a password in a telephone call, fax, e-mail or other form of unsolicited communication. When a user is finished with an application or applications that are password protected, such user should exit the relevant page(s). If the browser used to access said password protected pages is a publicly-accessible browser, users should close down the entire session and, if applicable or possible, flush any temporary caches or other areas where such a password might be stored subsequent to use. NOBEL has integrated industry standard or better security measures and systems into the design, implementation and day to day operation of gpm311.com and its underlying servers and networks. 5 Furthermore, NOBEL maintains ongoing efforts to identify and/or block unauthorized intrusions into or onto gpm311.com, and to upload to or change information on or otherwise cause damage to gpm311.com or the information resident hereon or submitted hereto.6
gpm311.com does not use web bugs9 on its web pages or in any html e-mail generated by use of the portal, or otherwise sent from gpm311.com, for any purpose other than to identify site performance needs; to ensure compatibility with the technology used by gpm311.com's visitors, and to generally add and improve services offered on gpm311.com.
No applications on gpm311.com specifically solicit information from minors or seek to determine whether the visitor is a minor. Consequently, because such information will not be specifically identified as being from minors, users of gpm311.com should be aware that personally identifiable information submitted to gpm311.com by minors will be subject to being treated in the same manner as information given by an adult and may become subject to FOIL. NOBEL strongly believes that parental supervision is an important factor in Internet use by minors. Therefore, gpm311.com asks parents to guide their minor children when children are asked to provide any personal information online. gpm311.com further asks that children ask for and receive their parent's permission before providing any information online.
Any agency providing personally identifiable health care information via gpm311.com will be required to certify that its health care data handling and security procedures are compliant with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). If such data and security services are provided to such agency(ies) by a third-party provider, the agency(ies) shall be responsible for such third party's compliance with HIPAA.
The content of gpm311.com's webpages is copyrighted, and contain some third party images/graphics that are used with permission. Users are notified, therefore, that one should presume the need to obtain permission from the copyright holder before reproducing or otherwise using images/graphics from this website.
gpm311.com may change this policy from time to time, and reserves the right to do so without notice.
1 An IP address is a numeric value assigned to an Internet Service Provider, a computer network, an individual computer or router, or a firewall (collectively, "users") so that other computers on the Internet may direct Internet message or other traffic to such users. Until the IP addressing system is changed, an IP address will take the form of XXX.XXX.XXX.XXX, where the X's are numbers between 1 and 9, and 0 for some positions.
2 A Domain Name is an alphanumeric value that represents the plain language (English or such other local language as is relevant) translation of the IP address assigned to a specific user or collection of users. For example, if a user had an IP address of 188.8.131.52, the Domain Name that represented that address might beWWW.HOME.COM.
3 Commercial and non-commercial marketing purposes include, for the purposes of this policy, Unsolicited Commercial Electronic Mail (colloquially known as "SPAM" e-mail), targeted e-mail for the purpose of selling products, or the sale or exchange of personally identifiable information between parties that anticipate receiving value in exchange for such information.
4 E-mail is generally not secure against interception. If a communication is very sensitive, or includes personal information like a bank account, charge card, or social security number, it is more prudent to send such communication by postal mail (i.e., "snailmail") instead.
5 NOBEL maintains user registration information behind a "firewall" and limits accessibility to such information to only those few employees that have special access rights to production systems. Sensitive information submitted by users is transmitted by Secure Socket Layer ("SSL") technology and encrypted.
6 For site security purposes and to ensure that this service remains available to all users, NOBEL employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act, and such other federal, state or local law as is applicable.
7 Temporary or "Session Cookies" are cookie files that last or are valid only during an active communications connection, measured from beginning to end, between computer or applications (or some combination thereof) over a network.
8 Persistent cookies are cookie files that remain upon a user's hard drive until affirmatively removed, or until expired as provided for by a pre-set expiration date.
9 A web bug is a clear, camouflaged or otherwise invisible graphics image format ("GIF") file placed upon a web page or in hyper-text markup language ("HTML") e-mail and used to monitor who is reading a web page or the relevant email. Web bugs can also be used for other monitoring purposes such a profiling of the affected party.
10 These third parties are computers, computer networks, ISPs, or application service providers ("ASPs") that are non-governmental in nature and have direct control of what information is automatically gathered, whether cookies are used, and how voluntarily provided information is used.